Jay Frater
JAY FRATER LinkedIn for Jay Frater

UX DESIGN PROFESSIONAL
15+ YEARS EXPERIENCE

RECENT PROJECTS

Reimagine Rewards

Reimagine Rewards

2020 - Spear-headed the transition from the "Discover" phase to the "Define" phase for Bank of America's Reimagine Rewards strategic initiative with delivery of an Experience Roadmap. More details

Mobile Bill Pay 2.0

Mobile Bill Pay 2.0

2019 - I'm proud to have led a J.D. Power-recognized redesign of Bank of America's Bill Pay mobile app experience that processes payments for over 10 million customers daily. More details

Zelle® Launch

Zelle® Launch

2017 - As part of a multi-bank coalition, I led a 7-member UX design team that successfully integrated the Zelle® P2P payment platform within BofA's mobile apps. More details

UX Roles Held

UX Design Tools